Closed Captioning policy – BUZZ Explained
Last Updated: [03/19/2025]
At Buzz Explained, we are committed to ensuring accessibility and inclusivity in our content. This Closed Captioning Policy outlines our dedication to providing accurate, high-quality captions for all video content on our platform.
1. Commitment to Accessibility
We strive to make our video content accessible to everyone, including:
- Individuals who are deaf or hard of hearing.
- Non-native speakers who benefit from captions.
- Users in sound-sensitive environments.
2. Closed Captioning Standards
Our closed captions adhere to the following industry standards:
- Accuracy: We ensure captions match the spoken dialogue and relevant sounds.
- Readability: Proper punctuation, spelling, and grammar are maintained.
- Timing & Synchronization: Captions appear in sync with the spoken words.
- Inclusivity: Important non-verbal cues (e.g., [music playing], [laughter]) are included.
3. Captioning Methods
We use a combination of:
- Automated Speech Recognition (ASR): AI-generated captions with manual review for accuracy.
- Human-Generated Captions: Professional transcription services for precise captions.
- User-Submitted Captions: When applicable, users can contribute captions in multiple languages.
4. Requesting Captioning Assistance
If you encounter a video without captions or with errors, you can:
- Contact us at info@buzzexplained.com with details.
- Report inaccurate captions through the video feedback option.
- Request captions for older content if missing.
5. Compliance with Legal Standards
Our captioning practices comply with:
- Americans with Disabilities Act (ADA).
- Federal Communications Commission (FCC) guidelines.
- Web Content Accessibility Guidelines (WCAG).
6. Ongoing Improvements
We continuously update and refine our captioning processes to enhance accessibility. Feedback is always welcome to improve our services.
For any concerns or requests regarding closed captions, please email us at info@buzzexplained.com.